AI-Powered Helpdesk Analytics

Transform messy inboxes into clear, actionable insights. Filter, search, and summarize tickets in seconds, automate reports, and spot issues before they escalate.

Dashboard Preview
99%
Ticket Resolution Rate
10x
Faster Analysis
24/7
AI Monitoring
500+
Happy Teams

Why Choose Support Tickets?

Everything you need to transform customer support into a strategic advantage

Intelligent Ticket Hub

Supercharge support with an intelligent ticket hub. Our platform auto-summarizes emails, tags categories and products, and lets teams drill down with flexible AND/OR filters—so you resolve faster with less effort.

Intelligent Analytics

Real-Time AI Summarization

From raw emails to ready answers. Real-time AI summarization, smart filtering, and exportable dashboards give managers instant clarity across customers, products, and time periods.

AI Summarization

Secure & Scalable

A modern, secure, single-tenant solution for support operations. FastAPI backbone, PostgreSQL reliability, and granular filters deliver speed, privacy, and precision at scale.

Security First

X-Ray Vision for Support

Give your team x-ray vision for customer conversations. Spot trends, track KPIs, and automate weekly summaries—without changing your current inbox workflow.

Analytics Dashboard

Advanced Filtering

Filter tickets by categories, products, customers, time periods, and more with powerful AND/OR logic. Find exactly what you need in seconds, not hours.

Smart Filters

Automated Reports

Export comprehensive reports with one click. Weekly summaries, custom dashboards, and trend analysis delivered automatically to your inbox.

Automated Reports

Ready to Transform Your Support?

Join forward-thinking teams who are already using AI to deliver faster, smarter customer support.